Refund and Return Policy

Welcome! Don’t be afraid, here is some legal jargon to cover our butt and yours.

If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Crosscutting Concepts relationship with you in relation to this website. the term ‘Crosscutting Concepts’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is 4940 Waverly Rd, Huntington WV 25704. The term ‘you’ refers to the user or viewer of our website. the use of this website is subject to the following terms of use:

• neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. you acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
• your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. it shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
• this website contains material which is owned by or licensed to us. this material includes, but is not limited to, the design, layout, look, appearance and graphics. reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
• all trademarks reproduced in this website which is not the property of, or licensed to, the operator are acknowledged on the website.
• unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.
• no one is safe from hackers these days. we do our best to update security on our site frequently and we DO NOT store credit card information on our site. shopping online puts you at risk for credit card fraud and Crosscutting Concepts accepts no liability. 
• from time to time this website may also include links to other websites. these links are provided for your convenience to provide further information. they do not signify that we endorse the website(s). we have no responsibility for the content of the linked website(s).
• your use of this website and any dispute arising out of such use of the website is subject to the laws of the United States of America.

             Warranty/ Refund and Return Policy

• We will warranty any  Crosscutting Concepts product exhibiting any manufacture defect or any missing parts. Within 15 days. You can expect a refund when we receive the product back.  Please allow time for your bank to process the refund.
• We feel absolutely confident in offering you a 100% satisfaction guarantee for all Crosscutting Concepts products. If you are not absolutely 100% satisfied with your product and are not willing to share your experience with a friend, please contact us for return, exchange or refund information. Crosscutting Concepts does not pay, refund or reimburse any shipping charges.
• Contact us at support@crosscuttingconcepts.com
• Please allow 7 to 10 days of processing time to ship orders. Some may take longer.